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Key Performance Indicators (KPIs) and Optimisation

Key Performance Indicators (KPIs) and Optimisation

Key Performance Indicators (KPIs) and Optimisation

This course provides a practical framework for developing and using Key Performance Indicators (KPIs) to manage and improve organizational performance. Participants will learn how to select the right KPIs that align with strategic goals, how to collect and report data effectively, and how to use KPI analysis to drive data-driven decision-making and optimization.

Course Outline

Developing Strategic KPIs

  • Introduction to Performance Management
  • Linking KPIs to Strategy (Balanced Scorecard)
  • Workshop: Designing KPIs
Code
ML-05
Type
Classroom
Duration
3 days
Modules
4
Skill Level
Intermediate
Language
EN
Max Students
20
Certificate
Yes
Assessment
Yes

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